Installer Network

Installer Assessment

This assessment lets us review your company against our network criteria. Complete all sections honestly — there are no trick questions. We will come back to you within 14 working days.

1. Company details

Basic information we use to verify your registration.

Company name *

MCS certificate number *

Companies House number

Google Business Profile URL *

We use this to verify your customer review profile. Minimum 4.0 rating required.

2. Contact details

The person we should correspond with during the assessment.

First name *

Last name *

Email address *

Phone number

Job title

3. Installation volume

We use this to assess capacity and match lead volume appropriately.

MCS-registered solar installations in the last 12 months * Under 30 30 – 80 80 – 200 Over 200

Active installation teams * 1 2 3 4 5 or more

Any additional context about your installation history

4. Workforce qualifications

Confirm the qualifications held by your installation teams.

Describe the qualifications and accreditations held by your teams *

Additional accreditations (tick all that apply)

NAPIT member Which? Trusted Trader TrustMark registered

5. Public liability insurance

We require current, in-date PLI as a baseline.

Current PLI status * Valid and in date Renewal pending (within 30 days) Not currently in place

PLI cover level * £1 million £2 million £5 million £10 million or more Unsure — I will need to check

6. Workmanship warranty

Homeowners we refer expect a workmanship warranty as standard.

Do you provide a workmanship warranty? * Yes — on all installations Yes — on most installations (case by case) No

Warranty duration (years) 1 year 2 years 5 years 10 years Other

7. Consumer protection & complaints

Our network criteria require a minimum standard of consumer protection.

Consumer code membership * RECC (Renewable Energy Consumer Code) HIES (Home Insulation & Energy Systems) Currently applying / expected within 6 months Not currently a member

Do you have a formal complaint handling process? * Yes — a written, documented procedure Yes — informal but consistent practice No, but developing one No

Briefly describe how you handle a customer complaint *

8. Additional context & declaration

Anything else you would like us to know, and a confirmation that your submission is accurate.

Additional context (optional)

I confirm that the information provided in this assessment is accurate and complete to the best of my knowledge. I understand that providing false information may result in removal from the Intelligent Buyers installer network.

We aim to respond within 14 working days.